{"id":989,"date":"2026-06-08T14:32:18","date_gmt":"2026-06-08T14:32:18","guid":{"rendered":"https:\/\/www.dataunit.ch\/?page_id=989"},"modified":"2026-07-21T08:36:50","modified_gmt":"2026-07-21T08:36:50","slug":"sap-field-service-management","status":"publish","type":"page","link":"https:\/\/www.dataunit.ch\/en\/sap-extensions\/sap-field-service-management\/","title":{"rendered":"SAP Field Service and Asset Management"},"content":{"rendered":"\n\n    <section class=\"up-section section-subpage-hero js-reveal-section\" id=\"subpage-hero\" data-block=\"subpage-hero\"\n        data-reveal-start=\"top 100%\" data-reveal-stagger=\"0.14\">\n        <svg class=\"grid\" viewBox=\"0 0 675 450\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\">\n            <rect class=\"cell a\" x=\"45\" y=\"45\" width=\"45\" height=\"45\" \/>\n            <rect class=\"cell b\" x=\"270\" y=\"90\" width=\"45\" height=\"45\" \/>\n            <rect class=\"cell c\" x=\"135\" y=\"180\" width=\"45\" 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y2=\"90\" \/>\n                <line class=\"grid-line\" x1=\"0\" y1=\"135\" x2=\"675\" y2=\"135\" \/>\n                <line class=\"grid-line\" x1=\"0\" y1=\"180\" x2=\"675\" y2=\"180\" \/>\n                <line class=\"grid-line\" x1=\"0\" y1=\"225\" x2=\"675\" y2=\"225\" \/>\n                <line class=\"grid-line\" x1=\"0\" y1=\"270\" x2=\"675\" y2=\"270\" \/>\n                <line class=\"grid-line\" x1=\"0\" y1=\"315\" x2=\"675\" y2=\"315\" \/>\n                <line class=\"grid-line\" x1=\"0\" y1=\"360\" x2=\"675\" y2=\"360\" \/>\n                <line class=\"grid-line\" x1=\"0\" y1=\"405\" x2=\"675\" y2=\"405\" \/>\n                <line class=\"grid-line\" x1=\"0\" y1=\"450\" x2=\"675\" y2=\"450\" \/>\n            <\/g>\n        <\/svg>\n\n        <div class=\"up-content\">\n            <div class=\"up-row \">\n                <div class=\"left-col\">\n                                            <div class=\"breadcrumps subpage-hero__breadcrumbs\"><div class=\"up-container\"><div class=\"line\"><a href=\"https:\/\/www.dataunit.ch\/en\/\">Home<\/a><span class=\"srp fill\"><svg width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M5.52925 3.52876C5.7896 3.26841 6.21161 3.26841 6.47195 3.52876L10.472 7.52876C10.7323 7.78911 10.7323 8.21112 10.472 8.47147L6.47195 12.4715C6.21161 12.7318 5.7896 12.7318 5.52925 12.4715C5.2689 12.2111 5.2689 11.7891 5.52925 11.5288L9.05789 8.00011L5.52925 4.47147C5.2689 4.21112 5.2689 3.78911 5.52925 3.52876Z\" fill=\"#10395E\"\/>\n<\/svg>\n<\/span><\/div><\/div><\/div>                    \n                    \n                    <h1 class=\"title title--inline js-reveal-item js-reveal-blur font-80 weight_800 lh-110 text-up\">\n                                                    <span class=\" color_f59  js-reveal-item js-reveal-blur \">\n                                SAP Field Service and                             <\/span>\n                                                                            <span class=\" color_103 \">\n                                Asset Management \u2013 \u200b\u200bservice business under control                            <\/span>\n                                            <\/h1>\n\n                    \n                                            <div class=\"text color_414 font-16 weight_400 lh-140 js-reveal-item js-reveal-blur\">\n                            More deployments, less effort, full transparency. SAP Field Service Management (FSA) is the add-on for SAP Cloud ERP and SAP Business One that allows you to digitally manage your entire field service operation \u2013 from order placement to invoicing.                        <\/div>\n                    \n                                            <div class=\"buttons_group\">\n                                                    <a class=\"main-link filled orange js-reveal-item js-reveal-soft\"\n                                href=\"#pop_1\" target=\"_self\">\n                                Schedule an expert consultation                            <\/a>\n                        \n                        \n\n                                                <\/div>\n                    \n                                    <\/div>\n\n                            <\/div>\n\n                    <\/div>\n\n\n    <\/section>\n\n    \n\n<section class=\"up-section section-content-frame wp-block-ntheme-content-frame\" id=\"content-frame\" data-block=\"content-frame\">\n    <div class=\"up-content\">\n       \n        <div class=\"up-row section-content-frame__inner editor-content\">\n            \n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.dataunit.ch\/wp-content\/uploads\/2026\/06\/Webinar-Patrick-new-1-1024x576.webp\" alt=\"\" class=\"wp-image-999\" srcset=\"https:\/\/www.dataunit.ch\/wp-content\/uploads\/2026\/06\/Webinar-Patrick-new-1-1024x576.webp 1024w, https:\/\/www.dataunit.ch\/wp-content\/uploads\/2026\/06\/Webinar-Patrick-new-1-300x169.webp 300w, https:\/\/www.dataunit.ch\/wp-content\/uploads\/2026\/06\/Webinar-Patrick-new-1-768x432.webp 768w, https:\/\/www.dataunit.ch\/wp-content\/uploads\/2026\/06\/Webinar-Patrick-new-1-1536x864.webp 1536w, https:\/\/www.dataunit.ch\/wp-content\/uploads\/2026\/06\/Webinar-Patrick-new-1.webp 1600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n        <\/div>\n    <\/div>\n<\/section>\n\n\n\n\n<section class=\"up-section section-solutions-tabs js-reveal-section js-solutions-tabs\" id=\"solutions-tabs\"\n    data-block=\"solutions-tabs\" data-solutions-delay=\"7000\">\n    <div class=\"up-content\">\n        <div class=\"up-row\">\n          \n\n                           \n                    <div class=\"section-solutions-tabs__nav js-reveal-item\" role=\"tablist\"\n                        aria-label=\"Why Field Service Management?\">\n\n                                    <h2 class=\"title color_121 font-48 weight_700 lh-120 js-reveal-item js-reveal-blur\">\n                        Why Field Service Management?                    <\/h2>\n                \n                                    <p class=\"sub font-20 color_414 lh-140 weight_400 js-reveal-item js-reveal-blur\">\n                        Ensure effortless, proactive service that wins over your customers. SAP Field Service Management empowers your technicians with mobile tools and features for artificial intelligence, machine learning, and the Internet of Things.                    <\/p>\n                \n                                                                                <button class=\"section-solutions-tabs__tab active\" type=\"button\"\n                                role=\"tab\" aria-selected=\"true\"\n                                aria-controls=\"solution-tabs-panel-0\"\n                                id=\"solution-tabs-tab-0\" data-solution-tab=\"0\">\n                                <span class=\"section-solutions-tabs__tab-index font-20 color_232 lh-140 weight_400\">\n                                    01                                <\/span>\n                                <span class=\"section-solutions-tabs__tab-title font-20 color_232 lh-140 weight_400\">\n                                    Scheduling and deployment planning for the field service                                <\/span>\n                                <span class=\"section-solutions-tabs__tab-progress\" aria-hidden=\"true\">\n                                    <span><\/span>\n                                <\/span>\n                            <\/button>\n                                                                                <button class=\"section-solutions-tabs__tab\" type=\"button\"\n                                role=\"tab\" aria-selected=\"false\"\n                                aria-controls=\"solution-tabs-panel-1\"\n                                id=\"solution-tabs-tab-1\" data-solution-tab=\"1\">\n                                <span class=\"section-solutions-tabs__tab-index font-20 color_232 lh-140 weight_400\">\n                                    02                                <\/span>\n                                <span class=\"section-solutions-tabs__tab-title font-20 color_232 lh-140 weight_400\">\n                                    On-site service                                <\/span>\n                                <span class=\"section-solutions-tabs__tab-progress\" aria-hidden=\"true\">\n                                    <span><\/span>\n                                <\/span>\n                            <\/button>\n                                                                                <button class=\"section-solutions-tabs__tab\" type=\"button\"\n                                role=\"tab\" aria-selected=\"false\"\n                                aria-controls=\"solution-tabs-panel-2\"\n                                id=\"solution-tabs-tab-2\" data-solution-tab=\"2\">\n                                <span class=\"section-solutions-tabs__tab-index font-20 color_232 lh-140 weight_400\">\n                                    03                                <\/span>\n                                <span class=\"section-solutions-tabs__tab-title font-20 color_232 lh-140 weight_400\">\n                                    Intelligent self-service options                                <\/span>\n                                <span class=\"section-solutions-tabs__tab-progress\" aria-hidden=\"true\">\n                                    <span><\/span>\n                                <\/span>\n                            <\/button>\n                                                                                <button class=\"section-solutions-tabs__tab\" type=\"button\"\n                                role=\"tab\" aria-selected=\"false\"\n                                aria-controls=\"solution-tabs-panel-3\"\n                                id=\"solution-tabs-tab-3\" data-solution-tab=\"3\">\n                                <span class=\"section-solutions-tabs__tab-index font-20 color_232 lh-140 weight_400\">\n                                    04                                <\/span>\n                                <span class=\"section-solutions-tabs__tab-title font-20 color_232 lh-140 weight_400\">\n                                    Administrative knowledge                                <\/span>\n                                <span class=\"section-solutions-tabs__tab-progress\" aria-hidden=\"true\">\n                                    <span><\/span>\n                                <\/span>\n                            <\/button>\n                                                                                <button class=\"section-solutions-tabs__tab\" type=\"button\"\n                                role=\"tab\" aria-selected=\"false\"\n                                aria-controls=\"solution-tabs-panel-4\"\n                                id=\"solution-tabs-tab-4\" data-solution-tab=\"4\">\n                                <span class=\"section-solutions-tabs__tab-index font-20 color_232 lh-140 weight_400\">\n                                    05                                <\/span>\n                                <span class=\"section-solutions-tabs__tab-title font-20 color_232 lh-140 weight_400\">\n                                    Knowledge management                                <\/span>\n                                <span class=\"section-solutions-tabs__tab-progress\" aria-hidden=\"true\">\n                                    <span><\/span>\n                                <\/span>\n                            <\/button>\n                                                                                <button class=\"section-solutions-tabs__tab\" type=\"button\"\n                                role=\"tab\" aria-selected=\"false\"\n                                aria-controls=\"solution-tabs-panel-5\"\n                                id=\"solution-tabs-tab-5\" data-solution-tab=\"5\">\n                                <span class=\"section-solutions-tabs__tab-index font-20 color_232 lh-140 weight_400\">\n                                    06                                <\/span>\n                                <span class=\"section-solutions-tabs__tab-title font-20 color_232 lh-140 weight_400\">\n                                    Evaluations                                <\/span>\n                                <span class=\"section-solutions-tabs__tab-progress\" aria-hidden=\"true\">\n                                    <span><\/span>\n                                <\/span>\n                            <\/button>\n                                            <\/div>\n\n                    <div class=\"section-solutions-tabs__content js-reveal-item\">\n                                                                                <article class=\"section-solutions-tabs__panel active\" role=\"tabpanel\"\n                                id=\"solution-tabs-panel-0\"\n                                aria-labelledby=\"solution-tabs-tab-0\"\n\n                                 data-solution-panel=\"0\">\n\n                                <div class=\"section-solutions-tabs__visual\" aria-hidden=\"false\">\n                                                                                                                    <img decoding=\"async\" src=\"https:\/\/www.dataunit.ch\/wp-content\/uploads\/2026\/07\/beschleunigung-des-wachstums.jpg\"\n                                            alt=\"\" \/>\n                                                                    <\/div>\n\n                                <div class=\"section-solutions-tabs__copy\">\n                                                                            <h3 class=\"font-20 color_031 lh-140 weight_700\">\n                                            Scheduling and deployment planning for the field service                                        <\/h3>\n                                    \n                                                                            <div class=\"section-solutions-tabs__text font-16 color_282 lh-150 weight_400\">\n                                            Benefit from AI-powered scheduling to prioritize important service requests and optimize the deployment planning and allocation of your field service team.                                        <\/div>\n                                    \n                                   \n                                <\/div>\n                            <\/article>\n                                                                                <article class=\"section-solutions-tabs__panel\" role=\"tabpanel\"\n                                id=\"solution-tabs-panel-1\"\n                                aria-labelledby=\"solution-tabs-tab-1\"\n\n                                hidden data-solution-panel=\"1\">\n\n                                <div class=\"section-solutions-tabs__visual\" aria-hidden=\"false\">\n                                                                                                                    <img decoding=\"async\" src=\"https:\/\/www.dataunit.ch\/wp-content\/uploads\/2026\/07\/fehlerfreie-rechnungen-fur-ihre-technischen-dienstleistungen.jpg\"\n                                            alt=\"\" \/>\n                                                                    <\/div>\n\n                                <div class=\"section-solutions-tabs__copy\">\n                                                                            <h3 class=\"font-20 color_031 lh-140 weight_700\">\n                                            On-site service                                        <\/h3>\n                                    \n                                                                            <div class=\"section-solutions-tabs__text font-16 color_282 lh-150 weight_400\">\n                                            To support consistent responses and repairs, your service technicians have mobile access to key information such as customer history, spare parts availability, and checklists at the service location.                                        <\/div>\n                                    \n                                   \n                                <\/div>\n                            <\/article>\n                                                                                <article class=\"section-solutions-tabs__panel\" role=\"tabpanel\"\n                                id=\"solution-tabs-panel-2\"\n                                aria-labelledby=\"solution-tabs-tab-2\"\n\n                                hidden data-solution-panel=\"2\">\n\n                                <div class=\"section-solutions-tabs__visual\" aria-hidden=\"false\">\n                                                                                                                    <img decoding=\"async\" src=\"https:\/\/www.dataunit.ch\/wp-content\/uploads\/2026\/07\/technische-dienstleistungen-software-unternehmen.jpg\"\n                                            alt=\"\" \/>\n                                                                    <\/div>\n\n                                <div class=\"section-solutions-tabs__copy\">\n                                                                            <h3 class=\"font-20 color_031 lh-140 weight_700\">\n                                            Intelligent self-service options                                        <\/h3>\n                                    \n                                                                            <div class=\"section-solutions-tabs__text font-16 color_282 lh-150 weight_400\">\n                                            Offer your customers the option to schedule service appointments themselves. Using QR code scanning and intelligent chatbots, you can enable them to book these appointments and improve the customer experience with a transparent process overview.                                        <\/div>\n                                    \n                                   \n                                <\/div>\n                            <\/article>\n                                                                                <article class=\"section-solutions-tabs__panel\" role=\"tabpanel\"\n                                id=\"solution-tabs-panel-3\"\n                                aria-labelledby=\"solution-tabs-tab-3\"\n\n                                hidden data-solution-panel=\"3\">\n\n                                <div class=\"section-solutions-tabs__visual\" aria-hidden=\"false\">\n                                                                                                                    <img decoding=\"async\" src=\"https:\/\/www.dataunit.ch\/wp-content\/uploads\/2026\/07\/approval-hub-add-on.webp\"\n                                            alt=\"\" \/>\n                                                                    <\/div>\n\n                                <div class=\"section-solutions-tabs__copy\">\n                                                                            <h3 class=\"font-20 color_031 lh-140 weight_700\">\n                                            Administrative knowledge                                        <\/h3>\n                                    \n                                                                            <div class=\"section-solutions-tabs__text font-16 color_282 lh-150 weight_400\">\n                                            Provide your technicians with online access to customer and product stories, testimonials, user manuals, and tutorials. Boost service productivity thanks to the Smartform structure, which can be adapted to any industry and process.                                        <\/div>\n                                    \n                                   \n                                <\/div>\n                            <\/article>\n                                                                                <article class=\"section-solutions-tabs__panel\" role=\"tabpanel\"\n                                id=\"solution-tabs-panel-4\"\n                                aria-labelledby=\"solution-tabs-tab-4\"\n\n                                hidden data-solution-panel=\"4\">\n\n                                <div class=\"section-solutions-tabs__visual\" aria-hidden=\"false\">\n                                                                                                                    <img decoding=\"async\" src=\"https:\/\/www.dataunit.ch\/wp-content\/uploads\/2026\/07\/pay-anything-add-on.webp\"\n                                            alt=\"\" \/>\n                                                                    <\/div>\n\n                                <div class=\"section-solutions-tabs__copy\">\n                                                                            <h3 class=\"font-20 color_031 lh-140 weight_700\">\n                                            Knowledge management                                        <\/h3>\n                                    \n                                                                            <div class=\"section-solutions-tabs__text font-16 color_282 lh-150 weight_400\">\n                                            Provide your service technicians with online access to customer and product stories, testimonials, user manuals, and guides. Boost service execution productivity with an adaptable Smartform structure for every industry and process.                                        <\/div>\n                                    \n                                   \n                                <\/div>\n                            <\/article>\n                                                                                <article class=\"section-solutions-tabs__panel\" role=\"tabpanel\"\n                                id=\"solution-tabs-panel-5\"\n                                aria-labelledby=\"solution-tabs-tab-5\"\n\n                                hidden data-solution-panel=\"5\">\n\n                                <div class=\"section-solutions-tabs__visual\" aria-hidden=\"false\">\n                                                                                                                    <img decoding=\"async\" src=\"https:\/\/www.dataunit.ch\/wp-content\/uploads\/2026\/07\/financial-package-add-on.webp\"\n                                            alt=\"\" \/>\n                                                                    <\/div>\n\n                                <div class=\"section-solutions-tabs__copy\">\n                                                                            <h3 class=\"font-20 color_031 lh-140 weight_700\">\n                                            Evaluations                                        <\/h3>\n                                    \n                                                                            <div class=\"section-solutions-tabs__text font-16 color_282 lh-150 weight_400\">\n                                            Use customized reports to analyze your key performance indicators and make informed decisions. Furthermore, maintain an overview of your customers, products, and service personnel \u2013 on mobile or desktop, both online and offline.                                        <\/div>\n                                    \n                                   \n                                <\/div>\n                            <\/article>\n                                            <\/div>\n              \n               \n\n\n        <\/div>\n    <\/div>\n<\/section>\n\n\n\n\n\n<section class=\"up-section section-demo js-reveal-section\" id=\"demo\" data-block=\"demo\" data-reveal-stagger=\"0.14\">\n   \n    <div class=\"up-content\">\n        <div class=\"up-row\">\n            <div class=\"section-demo__word js-reveal-item js-reveal-blur\" aria-hidden=\"true\">\n                <svg width=\"1287\" height=\"174\" viewBox=\"0 0 1287 174\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                    <path d=\"M49.7608 171.034L-0.000532553 2.3069H51.079L74.1472 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